When the owner of a company loves his business, it shows in his enthusiasm, in the job satisfaction his employees exhibit, and in the repeat business and referrals that flow toward them.

And that's the case at Red Top Valet Service.

Charles H. Secor, a second generation member of the parking industry, established Red Top Valet Service in 1991 - with one account and an abundance of enthusiasm.

Since then the business has grown to provide valet services for all occasions. Specializing in private residences and business events, restaurants and banquet halls. He's also provided parking lot management for large event venues such as the Chicagoland Speedway in Joliet, IL.

Charles believes the way to run a business is to remain involved, and to keep making improvements. That's why he  works in every aspect of the company. From being an event supervisor to serving as a valet runner, he works alongside his employees to ensure that all customer needs are satisfied.

That's also why he takes every opportunity to talk with his clients - and to listen. By seeing the valet service through the eyes of his customers, he can better understand where and how to make improvements.

Ensuring that every customer is satisfied is his goal - and from the number of repeat clients and referrals coming to Red Top Valet Service, it shows that he is meeting that goal.